13 March 2019 – The Singapore Tourism Board ("STB") would like to inform the public that Goldfish Holiday Makers (S) Pte Ltd (travel agent licence number 01930) ("Goldfish Holiday Makers") has been suspended from conducting travel agent activities with effect from 9 March 2019 until further notice, in accordance with the Travel Agents Act (Chapter 334). During the period of suspension, Goldfish Holiday Makers is required to fulfil its existing obligations to its customers, but will not be allowed to accept new travel bookings.
The suspension is a result of the company's failure to submit its audited statement of accounts within 6 months after the close of its financial year.
The submission of audited accounts is a requirement under the Travel Agents Regulations. A failure to submit the audited accounts within the stipulated deadline raises concern over a company's ability to meet the minimum financial requirements as mandated under the Travel Agents Regulations.
STB takes a serious view against errant travel agents, and will not hesitate to take necessary actions to protect the reputation of Singapore's travel industry.
For the most up-to-date list of licensed travel agents in Singapore, please visit the Travel Related Users' System (TRUST) website, https://trust.yoursingapore.com. Travel agents may also email us at email@example.com for related licensing queries.
About Singapore Tourism Board
The Singapore Tourism Board (STB) is the lead development agency for tourism, one of Singapore's key economic sectors. Together with industry partners and the community, we shape a dynamic Singapore tourism landscape. We bring the Passion Made Possible brand to life by differentiating Singapore as a vibrant destination that inspires people to share and deepen their passions.
More: www.stb.gov.sg or www.visitsingapore.com | Follow us: facebook.com/STBsingapore or twitter.com/stb_sg